Terms of Service

Welcome to our online store (“Store”). By accessing or using this Store, you agree to the following Terms of Service. Please read them carefully.
1. General
This Store sells general merchandise products such as PVC cards, stickers, and novelty goods. All items are commercial products and are not classified as artworks or legal identification items.
By placing an order, you confirm that the information you provide is accurate and complete.
2. Eligibility
You must be at least 18 years old, or have the consent of a legal guardian, to make purchases from this Store.
3. Products
All products are described as accurately as possible. Colors, materials, or details may vary slightly due to printing or screen differences. Products have no monetary, legal, or certification value.
4. Pricing & Payment
Prices are listed in the Store’s designated currency. Payment is processed through an external payment provider. Additional charges such as shipping fees or customs duties may apply depending on your location.
5. International Shipping
We ship internationally using EMS Express or another available courier service. Delivery times may vary depending on the destination country. Delays caused by customs or local postal services are outside our control.
6. Customs & Import Taxes
Buyers are responsible for any customs duties, import taxes, or local handling fees required by their country.
7. Order Cancellation
Orders cannot be cancelled once they have entered the shipping process. For cancellation requests before shipment, please contact customer support.
8. Returns & Refunds
For refund and return conditions, please refer to our Refund Policy
9. Limitation of Liability
The Store is not responsible for:
Delays caused by shipping carriers
Lost or stolen packages after delivery confirmation
Damage caused by improper handling after receipt To the maximum extent permitted by law, we are not liable for indirect, incidental, or consequential damages. 10. Changes to Terms We may update these Terms of Service at any time. The latest version will always be posted on this page.

Refund Policy

Please read this Refund Policy before making a purchase.
1. General
Our products are commercial merchandise items (cards, stickers, novelty goods). Due to the nature of printed and customized items, certain products may not be eligible for return.
2. Refund Eligibility
We accept refund or replacement requests only in the following cases:
  • The item is defective or damaged
  • The wrong item was delivered
  • A manufacturing defect is confirmed
Requests must be made within 7 days of receiving the product.
3. Non-Refundable Items
Refunds are not available for:
  • Items damaged by the customer
  • Minor variations in color or printing
  • Personal preference changes
  • Delays caused by customs or shipping carriers
  • Packages lost after delivery is marked “delivered”
Printed PVC cards with personalized names/photos cannot be returned or refunded unless defective.
4. Return Process
To request a return:
  1. Contact us with your order number and photo evidence
  2. Our team will review your request
  3. If approved, you will receive return instructions
Customers are responsible for return shipping costs unless the item was defective or incorrectly shipped.
5. Refund Method
Approved refunds will be issued to the original payment method. Processing time may vary depending on the payment provider.
6. International Orders
Customs delays or import taxes are non-refundable. We are not responsible for local postal handling issues in the destination country.

Shipping Policy

This Shipping Policy explains how orders are processed and delivered from our Store.
1. General
We ship merchandise items such as PVC cards, stickers, and novelty goods to customers worldwide. All orders are processed in the order they are received.
2. Processing Time
Order preparation typically requires 3–5 business days. Processing time may be extended during peak periods or holidays.
Customized items (such as cards with personal names/photos) may require additional preparation time.
3. Shipping Methods
International shipping using EMS Express or another available courier depending on the destination country.
Tracking information will be provided when available.
4. Delivery Time
Estimated delivery time is:
  • Up to 15 days for most international destinations
Actual delivery time may vary due to:
  • Customs processing times
  • Local postal service delays
  • Weather conditions
  • Regional logistics issues
These delays are outside our control.
5. Shipping Fees
Shipping fees depend on the destination country and are shown at checkout.
Customers are responsible for entering accurate delivery information. We are not responsible for delays or losses caused by incorrect or incomplete addresses.
6. Customs, Duties & Taxes
International shipments may be subject to:
  • Import taxes
  • Customs duties
  • Handling fees
  • Local VAT or GST
These costs are not included in product prices or shipping fees. The buyer is fully responsible for paying any charges imposed by their country.
7. Lost or Stolen Packages
We are not responsible for:
  • Packages lost after the courier marks them as “delivered”
  • Packages held or rejected by customs
If a package is returned to us due to refusal, unpaid customs fees, or incorrect address, the customer must cover the re-shipping cost.
8. Damaged Shipments
If your package arrives damaged:
  1. Contact us within 7 days of delivery
  2. Provide photos of the damaged product and packaging. We will review the case and offer a replacement or refund according to our Refund Policy.